Shop. Antivirus Protection Chat and email support is always free. ARRIS Assist™ Premium Technical Support makes it easy to fix any issues with your home networking devices, along with your PC, tablets, laptops, security cameras and more! In total, you can communicate with Arris using 2 different media: phone, web. Connect the Melita cable to the connector labelled CABLE (2) on the back of the modem. Your account at your fingertips. LIVE CHAT SUPPORT. You can rely on ARRIS. We provide real-time, one-on-one out of warranty phone support for $39.99. View More. Rated with a customer service satisfaction of 99.6%, our knowledgeable team of experts is here to help 24/7. Contact us via Live Chat or at 888.403.2667 . No need to wait for repair experts to arrive at your home, ARRIS Assist’s 24-hour technical support gives … Are you looking for tips on setting up and activating your Internet modem or new TV equipment? Switch off and unplug your computer and any other devices to be connected with your modem. Start here! ARRIS NETWORK ASSISTANT Consumer Support | ARRIS SURFboard ARRIS and SURFboard consumer assistance including chat, email and phone support is available from 7 AM until midnight CT, 7 days a week, excluding major holidays. LIVE CHAT SUPPORT. ; Connect the telephone wire (if installed) to the connector labelled TEL1 (3) on the back of the modem. ; Connect your computer and any other devices to the modem using an Ethernet cable (4). TiVo Help TiVo Home Networking Settings Customizing TiVo Guide Options TiVo Recording Space Common TiVo Voice Commands. Arris has a page or online help desk for customer service, but you can also call them on the phone. Self-serve solutions at a glance. PHONE SUPPORT Two years of free product support. Ask a question, read through featured discussions, get advice, share tips and help someone else who is looking for answers. Self Help Videos. Internet Mobile Smart Home Coronavirus (COVID-19) Disruption Our Call Center is experiencing a high number of calls due to the COVID-19 situation. Go to Community. ARRIS Consumer Support Products List. General Help Topics WiFi Network Name (SSID) and Password Setup Email and Server Setting Information Power Cycling a Modem or EMTA Parental and Purchase Controls Power Cycle a Converter. Customer Help Center. For help with your service chat now, call in or try our self help pages. Internet Not Working Changing Your WiFi Password WiFi ONE FAQ's Supported Cable Modems - Residential Only TV Everywhere Coronavirus (COVID-19) Customer Assistance FAQs How do I cancel, disconnect, or change my service? PHONE SUPPORT. Start here! EMAIL SUPPORT. Self Connect. We're here to help! EMAIL SUPPORT. Chat and email support are always free. ARRIS portfolio includes communications infrastructure, enterprise mobility solutions, digital set-tops, cable modems, mobile phones and Bluetooth accessories . 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