505 reviews Write a review. I contact another reviewer on this list who generously offered his contact information. Not sellers fault. Chain rusted and broken after 3 months, battery failed after 5 months, again no customer service. Electric Bike; Electric Folding Bike; Brand. Price Match Guarantee. Sign up for our e-mail and be the first who know our special offers! Before you email us if you have already registered and purchased .please kindly contact us with your registered email box. I contacted Amazon and they assisted me with how to use the A to Z system. My whole set has worked better than I thought it would. Price. After taking delivery of my Ecotric Bicycle bike, the back rim was bent I sent a video to customer service and after about 10 days of back-and-forth customer service tells me this is normal. J. JES2020 Active Member. Customer Service: (888) 978-4993 (M-F ... Every ECOTRIC electric bicycle comes with a 2-year warranty against manufacturing defects in materials or workmanship on its frame, battery, motor, controller, and display. When you go out for shopping, you can put goods on the front basket. Only have about 100 miles on them so far, but the run smooth and quiet. I’ve been with them for over two years and have found the customer service consistently and almost laughably awful. I like the handle twist acceleration for electric power, which make it easy to get power on demand, but the seamless shimano gears allow me to tackle many modest grades and elevations on my own power, before any need to power-assist. The Ecotric Rocket electric bike is designed to help improve your commute or off-road adventure with thick AT tires, an immense 35 mile range & high speeds. Order your Ecotric Electric Bikes today from Electric Bike Paradise to get Free shipping on all of our Ecotric Electric Bikes Ecotric … You wil The Hammer series' design is vintage and inspired by the '70s. Customer service is located in China and you have to wait 24 hours for an answer. And the bikes themselves?. Order your ECOTRIC Electric Bikes today from Electric Bike Pros and get Free shipping on all of our ECOTRIC Electric Bikes . . Highly recommend the bike and the fenders and rack combination!!! Am very happy with purchase. Bought it as gift for son. This website uses JavaScript to apply discounts. ECOTRIC Fat Tire Electric Bike Beach Snow Bicycle 26″ 4.0 inch Fat Tire ebike 500W 36V/13AH Electric Mountain Bicycle with Shimano 7 Speeds Lithium Battery – Black/Orange/Blue. Most importantly, their friendly customer support team knows how to help when they need it. Final price $1332** The Ecotric Hammer Electric Fat Tire Bike features a 1000 Watt Rear Hub Motor with a 48v Lithium Cell Removable Battery to provide riding distances of ~35 miles on one charge. The frame and the cruiser bar are designed to make it look old school, as an observer would regard... High performace, better service, incerdible value, Ecotric Fat Tire Beach Snow Electric Bike-Orange, Ecotric Fat Tire Portable and Folding Electric Bike-White and Blue, Ecotric black Portable and folding fat bike model Dolphin, Rear Rack for 20" Fat Tire Folding Electric Bike and Dolphin, Fenders for 26" Fat Tire Electric Bike and Rocket, rear rack and fenders for 26inch fat beach snow bike and Rocket, Ecotric Leopard Electric Mountain Bike - White, Ecotric Fat Tire Beach Snow Electric Bike-Matt Black, Ecotric Seagull Electric Mountain Bicycle - Matt Black, Disk Brake Pads for Ecotric 26inch fat ebikes and Leopard. Usually, I am on peddle assist of “0’, “1” or “2”. Your Cart is Empty. We are closed on Tuesday but you can drop us an email at business@ecotricity.co.uk at any time. When you go out for shopping, you can put goods on the front basket. The Ecotric Rockets 26'' tires and 55 lbs lightweight aluminum frame as designed to sustain all rocky terrain and gritty roads. I was looking for something to take on fire trails in the area. The frame size looked OK for my 5’8.5” height, and the 1,000 watt 48v motor for around $1,200 was an exceptionally good value from my extended research. I decided on hub drive as it seemed the mid-drive was for very serious mountain bikers (with gears integrated to the drive train), but with more moving parts to take care of and maintain. Made from Aluminium Alloy Frame. After speaking with him at some length, I was comfortable the Ecotric Seagull was the right bike for me. For EMR Interface Support please contact clienthelpdesk@ael.com., please have your customer code ready.You can speak to an EMR representative at 800.423.0504 Opt. 4 A bit of constructive criticism: beginning with stating that I love this bike! Any further question,don't hesitate to ask! You wil With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your ECOTRIC Electric Bike from Electric Bike Pros. In retrospect, my seat and center of gravity was too high coming down the mountain. Contact their Customer Service Department at service@ecotric.com to approve the return within 30 days of delivery date. DONT BUY AN ECOTRIC BIKE! J.C. Mountain bike: fashionable design of mountain bike, easy to conquer the mountain that you never thought.This item is 100% Brand New ECOTRIC 26 inch Fat tire 36V 500W Electric Bike,Mountain Batch City E Bike e-bike.Powerful 36V12Ah Lithium battery & 500W Rear Hub Motor. Shop at Ecotric and receive up to 5% OFF for your order at the latest Ecotric Discount Code, Coupon at this page. E-mail: support@energyebikes.com; Hours: 24/7 Email Support; Phone: M-F 9am-5pm PST; E-Bike Types. They came packaged well, no damage, and the assembly was easy. Its aluminum alloy frame enables it to hold its shape perfectly while only weighing a total of 50 lbs., keeping it lightweight and portable compared to most electric bike products. As far as electric city bikes go, the ECOTRIC Starfish commuter bicycle has turned into a customer favorite. Sign up for our e-mail and be the first who know our special offers! The similar U frame is very fit for people to ride on the bike, especially fit for elderly and women. For IT support please visit https://support.ael.com. Check out our most popular products! Oh yeah, and you do attach the control panel to the handlebars when done but that was easy as well. Regular ... Let customers speak for us. Keep in mind that an exchange for an Ecotric product better suited to your needs is also possible. Here you can find product FAQs, manuals and downloads. I will be changing providers as I just can’t bear to be with them anymore. I have the Model-S and love how vibrant the colors are. Home › ECOTRIC. After the 30-day period expires, the product cannot be returned to Ecotric. The issues I’ve had with them are too many to list here. I am loving it! D. D. Fun, tough, great customer service. Customer service never responded. I highly recommend this bike and there service after the sale has been awesome. Reactions: Phrogman63. Instructions were clear enough. We bought 2 20” folding bikes 2 years ago and they are still running great today. We hope you enjoy our electric bikes as much as we enjoy offering them to you. You can purchase this product but it's out of stock, Ecotric Fat Tire Portable and Folding Electric Bike-Matt Black and blue, Ecotric Hammer Electric Fat Tire Beach Snow Bike-Matt Black. perfect fit, looks great. After taking delivery of my Ecotric Bicycle bike, the back rim was bent I sent a video to customer service and after about 10 days of back-and-forth customer service tells me this is normal. Very Happy! The other was the rear brake was soft when braking. Select Your Cookie Preferences. DONT BUY AN ECOTRIC BIKE! I got the most nice fa bike!! Find helpful customer reviews and review ratings for ECOTRIC J-Bar 2 Pairs Universal Kayak Canoe Top Mount Carrier Roof Rack Boat SUV Van Car with One Year Warranty at Amazon.com. Ecotric Electric Bike. Hours: Monday - Friday: 9:00am - 5:00pm (Pacific Time). With full customer support, including lifetime expert advice, and a guaranteed low price, you can feel confident buying your Ecotric Electric Bikes from Electric Bike Paradise. I purchased an Ecotric Seagull at the end of October. Call, email, chat, and 24/7 email support. Seatpost 27.2mm . If you still have questions, connect with one of our support departments using the contact tab, above. My wife and I bought a pair of these 2 months ago. I use on the lowest pedal assist setting and get about 30 miles on a charge. Was relatively easy to assemble. CONTACT US E-mail: service@ecotric.com Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621 Tech Support: (510) 209-4536 Customer Service: (510) 878-7780 Please kindly contact us by sending or leaving a message if you are unable to reach us via phone call.Our customer support will reply within 48 hrs( 72 hrs at we Was looking at others, but the fact it's for this bike, made the decision easy. 91% (462) 8% (39) 1% (4) 0% (0) 0% (0) J . Ecotric - HAMMER 48V 1000W Electric Fat Tire Beach Cruiser **Save 10% today! Electric Bike Fat Tire Nakto Super Cruiser 500W 48V 12Ah - superceb001 . I had climbed the trail on my regular mountain bike back in the day, but at my age and weight, it is too much of a challenge. I hunted public land in my state. At that, I can go 100 miles and only use 20% of stored battery power. It's the perfect size for me. I was considering another e-bike but after seeing a 45 to 60 day delivery time, I ordering from Ecotrick, it arrive in two days, easy to follow the delivery on-line and it was 1/2 the price of the first e-bike. My decision has been validated with the Seagull. Best Price Guarantee; Blog; FAQ; Financing; Free Gift; Pro Bike Assembly; Refund Policy; Roadside Service; Shipping; My Cart "Close Cart" FREE Shipping - 48 contiguous states, No Tax except GA + COVID-19 Shipping Notice . ECOTRIC Truck 2" Hitch Game Hoist 400LB Big Game Hunting Deer Hoist Winch Lift Gambrel Set 360 Degree Swivel Hitch Mounted Visit the ECOTRIC Store 4.0 out of 5 stars 78 ratings Love my new bikes for my wife and I. My husband and I purchased two bicycles. I ordered two 26” Fat tire bikes (one for myself and one for my wife). You can also review TEAC's warranty information. I should have set me seat lower. Had a picnic at the summit, and on the way down, made it most of the gravel trail back, but hit a rick rock to the bottom, which locked my font wheel, and with grade and spend, I went over the handlebars and landed on my back. Ok, I have given my ecotric bike a workout over the weekend. Due to limited availability, I focused on the Seagull as an alternate. This website uses JavaScript to apply discounts. ECOTRIC 20" New Fat Tire Folding Electric Bike Beach Snow Bicycle ebike 500W Electric Moped Electric Mountain Bicycles ... (Black and Blue): Amazon.co.uk: Sports & Outdoors . Every ECOTRIC electric bicycle on our website comes with a 18 months warranty against manufacturing defects in … Ecotric Bikes Offers Awesome, High-performance Electric Bikes For Recreation, Commuting & Exercise. Discover the Ecotric Electric Bike. The Ecotric Rocket electric bike is designed to help improve your commute or off-road adventure with thick AT tires, an immense 35 mile range & high speeds. I notified Ecotric, and Jay responded quite promptly, sending me an entire new rear brake assembly, with a different design, which the mechanics installed for $40. level 2. Address: Unit D/E, 7307 Edgewater Drive, Oakland,CA 94621, Hours: Monday - Friday: 9:00am - 5:00pm (Pacific Time). Furthermore, hub drive is considerably less expensive than mid-drive. We will continue to add to the topics covered and you can also submit a request by clicking on the button above. At this point I have ridden over 200 miles on the ebike. Other than shipping time, did not show up when promised by shipper. BEWARE HORRIBLE CUSTOMER SERVICE. I have waited until now to write a review, so I could have some time testing out the ebike, and have some meaningful comments. Use discount code ECOTRIC10 at checkout. I broke both Brackets for S900 display and contacted them and bought and had them shipped in a day. Zip Code. . Great addition to an awesome e bike. Jun 30, 2020 #22 GypsyTreker said: Send. By the third day of use, I was biking thirty miles in 45 minutes. We would love to hear from you! Customer Support (Assistance with issues pertaining to the operation of ESOTERIC products) Phone: (844) 515-2065 Email: Esoteric-Service@us.onkyo.com ※ Required Fields ※ Subject. And you do attach the control panel to the original registered owner of ecotric customer service Ecotric bicycle is!, email, chat ecotric customer service and the fenders and rack combination!!!!!!. Bell did not show up when promised by shipper Cruiser 500W 48V 12Ah -.. Them are too many to list here, did not work, shop and tour year-round... Are plenty powerful the pin that holds the battery came loose the caliper... 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